| 09.00 | Welcome and Introduction | |
|---|---|---|
| Quality Management and Background to ISO 9000 Series | An introduction to the concepts of Quality Management and Improvement and to the ISO 9000 series of standards | |
| Requirements of ISO 9001 | An examination of the requirements of ISO 9001 in the context of the construction sector from design through to project implementation and handover, together with looking at a process approach to management systems | |
| Workshop 1 : High Level Process Map | An exercise allowing participants to construct a 'high-level' process description of a management system | |
| Requirements of ISO 9001:2008 (continued) | Further discussion on the detailed requirements of the Standard | |
| 12.00 | - Lunch - |
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| 12.45 | Workshop 2 : Scenario | An exercise exploring how requirements of the Standard related to a construction project |
| Documented systems | An examination of possible ways in which an ISO 9001 system can be documented and the benefits to be obtained. An overview of the role and use of Quality Plans and Inpsection and Test Plans | |
| Workshop 3 : Actions for Implementation | This workshop is designed to identify actions, resource requirements and constraints that may be experienced when implementing ISO 9001:2008 | |
| Quality System Certification | Discussion on certification and accreditation issues | |
| 17.00 | Review and Close |