Ex S1 - Lean Six Sigma Overview

Overview

Lean Six Sigma is a powerful data driven approach to eliminating waste and reducing variation delivering breakthrough improvements in customer satisfaction and efficiency. Its application ranges from solving individual problems to its use as a strategic business improvement tool in almost any industry. This ONE DAY course provides an overview of the Lean Six Sigma methodology, the potential benefits, when it should be employed and the tools and techniques used at each stage.

Key Session Topics

• Introduction to Waste and Variation
• What is Lean Six Sigma: History, methodology and examples of its use.
• Key concepts: Value Stream Mapping, Common cause & special cause defects, Y=F(X), Statistical thinking, Hidden factory & Cost of Poor Quality
• Roles and behaviours within Lean Six Sigma
• Project selection, scoping and execution
• The Lean Six Sigma improvement process:
  • Recognise and Define: Identifying high impact projects, the problem statement, the team charter, SIPOC and the ‘As is’ process
  • Measure: KPIs, attribute and continuous data, Sample size & data collection, gauge R&R, process capability
  • Analyses: 5 Whys, Cause and Effect diagram, graphical analysis, Pareto, time series charts, identify variation sources, hypothesis testing, Design of Experiments
  • Improve: Lean and Six Sigma improvement tools. Generate, select, pilot an implement solution, optimise
• Control:  Re-baseline, sustain the gain; TPM, SPC, FMEA
  

Benefits You will gain:

• The role of Lean Six Sigma, when to use it and what can be expected
• An understanding of key concepts, roles and behaviours associated with Lean Six Sigma
• An understanding of the methodology, key tools at each stage and how they link together
• Answer the question: Is Lean Six Sigma right for my organisation

Who Should Attend

• Management contemplating Lean Six Sigma deployment
• Anyone who wants to gain an overview of Lean Six Sigma
• Individuals involved in Lean Six Sigma projects

Course Techniques

This course uses a series of lectures, case studies and exercises. Group discussions will also be encouraged to reflect on the benefits of Lean Six Sigma for their organisation and how it would fit.

Follow-Up

Lean Six Sigma Champion, Lean Six Sigma Green Belt. In house consultation can be provided on lean Six Sigma deployment or on specific projects.