Ex 93 - TL 9000 Quality System Implementation R 4.0 (QuEST sanctioned)

Overview

Learn the steps necessary for successful implementation of TL 9000 quality system requirements and measurements at this informative THREE-DAY programme. Whether you have a mature quality system in place, or one under development, this programme will provide you with a roadmap for successful TL 9000 implementation and compliance.

This course is a must for anyone who is currently a telecommunications industry provider or supplier, or is planning to become one. Through workshops and tutor-led discussions, you will be given exciting and challenging tasks to reinforce the key points of TL 9000 implementation.

Key Session Topics

• Introduction to the QuEST Forum and its purpose
• The history and background of TL 9000
• Benefits of TL 9000
• Analysis of TL 9000 requirements and measurements
• Relationship of TL 9000 to other quality standards
• Comparison of ISO 9001 and TL 9000
• Implementation strategy and project management including:
  • Determining scope
  • Registrar selection
  • Deciding applicable measures
  • Gap analysis
  • Phased approach for successful implementation
• Impact on procedures, plans and records
• The effective use of TL 9000 measurements
• Implementation obstacles, challenges and drivers
• Registration process and options

Who Should Attend

• Quality Managers
• Implementation team members
• Management team members
• Process owners
  

Pre-requisites

• Prior knowledge of ISO 9001 is strongly recommended.
• All attendees must complete the TL 9000 R4 Requirements course (Ex90) and the TL 9000 Measurements overview (Ex91).
• In addition, Registrar auditors must also complete the examinations for Ex90 and Ex91. (Alternatively the e-learning pre-requisite courses may be taken in lieu of Ex90 and Ex91).