ISO 9001 audit training and ISO 9001 procedures for Quality Management SystemsISO 9001 Internal Auditor Training Refresher Course

quote-iconVery thorough course and exceptionally well delivered. Notes were very easy to use and the case study excellent, all of which made the topic very accessible~ RLA Group Ltd


Offered as an in-house programme, this is a useful refresher course and does not include the examination (as required in the IRCA-approved Internal Auditor course). This is an interactive and practical course designed to refresh delegates' skills in auditing Quality Management Systems (QMS) in order to:

  • Enhance effective auditing techniques and review supportive documentation
  • Refresh skills to assess the compliance of an organisation
  • Update on audit best practice principles

Course Objectives

This in-house course will equip delegates with current knowledge of the requirements and principles of ISO 9001, providing quality practitioners and systems auditors with a refreshed outlook to perform internal QMS audits.

Key Skills / Learning Objectives

Through the combination of interactive tutorials, practical workshops and case studies following the stages in a live audit, our course will enable the delegates to:

  • Acknowledge the interrelationship between business, good management practice and other common criteria.
  • Measure the application and effectiveness of the QMS against those criteria important to the business.
  • Plan and manage an effective QMS audit against ISO 9001 and evaluate the significance of audit findings.
  • Present audit findings and assess continual improvement programmes.

Course Outline

  • Review of the interrelationship between ISO 9001, TQM and Good Management Practice
  • Auditing skills and techniques:
    • Planning - use of checklists, resources and timing
    • Selection of audit teams
    • Interviewing and evaluation of information and findings
    • Observation - objective evidence
    • Evaluating the significance of nonconformities
    • Communicating and presenting audit reports
    • Corrective actions and effective follow-up programmes
    • Effective improvement - planning, monitoring and results
  • The evaluation of data collection and analysis systems, including customer satisfaction, goal achievement and process monitoring
  • Sources of information and further development

Who Should Attend?

  • Those responsible for undertaking internal audits who wish to refresh or enhance their auditing techniques.
  • Managers, whose departments are subject to these audits, to help them appreciate the benefits that structured audits and the resulting corrective action can bring.
  • Senior managers who have to evaluate the outcome of internal QMS audits and who have responsibility/authority to improve the effectiveness of the QMS.

Booking and Course Fees

Fees include:

  • Student Manual, including substantial reference information
  • Training provided by qualified and experienced tutors with extensive practical management auditing experience across a variety of manufacture and service industries
  • Certificate verifying attendance and completion of course

This course is for delivery in-house only. Offering better value for money, in-house training can be customised and designed to meet specific individual and company needs.

Please contact us to discuss your in-house requirements.

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