icon-qualityAn Introduction to a TL 9000 Quality Management System


This interactive and practical in-house introductory workshop is designed to provide delegates with a basic knowledge of the TL 9000 additional requirements and measurements. It is structured to provide an introduction to TL 9000 and the QuEST Forum to someone who will be involved in the implementation or running of TL 9000 within their organization but does not wish to become qualified as an auditor.

TL 9000 Course Objectives

Our workshop will acquaint delegates with TL 9000 requirements and measurement set, providing delegates with the foundation knowledge to develop and implement a TL 9000 based quality management system.

Key Skills / Learning Objectives

Through the combination of interactive tutorials and dynamic learning activities, our workshop will enable the delegates to:

  • Interpret the basic requirements of TL 9000 and how to apply the measurement processes.
  • Appreciate the value of TL 9000 to customers and suppliers

TL 9000 Course Outline

  • Introduction to the QuEST Forum and its purpose.
  • Overview of TL 9000 and the relevance of it to a business management system.
  • Its relationship to ISO 9001 and the additional requirements of TL 9000
  • TL 9000 Measurements
  • The certification process for TL 9000
  • Sources of information and further development

A prior knowledge of ISO 9001 is strongly recommended.

Who Should Attend?

  • Those who will be directly or indirectly involved in the implementation of TL 9000.
  • Suppliers who may be required by their customer to have, or be working towards, TL 9000 registration
  • Consultants who require a detailed overview of TL 9000
  • Personnel who may be audited by internal or external auditors

Booking and TL 9000 Course Fees

Fees include:

  • Delegate workbook, including reference information
  • Training provided by qualified and experienced tutors with extensive practical management auditing experience across a variety of manufacture and service industries
  • Certificate verifying attendance and completion of course

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