Quality Management System Standards such as ISO 9001, ISO/TS 16949 and ISO/IEC 17025 require the establishment of an effective system for the control of inspection and measuring equipment. Organisations frequently establish such systems without considering their practicality and cost effectiveness.

This ONE-DAY course enables you to gain the latest information, knowledge and skills for identifying the elements of an effective calibration system; understanding the requirements for those supplying calibration services; preparing for compliance and improving and utilising measurement data focusing on continuous improvement and cost reduction.

Key Session Topics

  • Calibration concepts: traceability, capability, reliability, uncertainty, repeatability and reproducibility
  • Quality and calibration system documentation and record requirements
  • What to calibrate
  • Validation of software used in measurement
  • Optimization of calibration intervals, calibration status and recall
  • Environmental controls and equipment handling
  • Out of tolerance conditions
  • Use of external laboratories and purchasing specifications
  • Other resources/sources of information

Who Should Attend

  • Those who manage, utilise or control calibration systems
  • Quality Managers and Engineers
  • Department Managers
  • Calibration Managers and Technicians
  • Assessors of calibration systems

Course Techniques

The course uses a combination of tutorials and practical interactive workshops from which participants learn how to develop and document a calibration and measurement assurance programme and assess measurement capabilities. Reference information is available for delegates to retain.


  • Ability to develop a structured documented calibration system, including the process for identifying what needs calibrating, frequency and by whom.
  • Capability to identify requirements for and maintenance of calibration records.
  • Identification of opportunities for improved quality of data and the optimization of calibration processes.


Consultancy assistance with implementation and auditor programmes can be provided.

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