Learn the steps necessary for successful implementation of TL 9000 quality system requirements and metrics at this informative THREE-DAY programme. Whether you have a mature quality system in place, or one under development, this programme will provide you with a roadmap for successful TL 9000 implementation and compliance.

This course is a must for anyone who is currently a telecommunications industry provider or supplier, or is planning to become one. Through workshops and tutor-led discussions, you will be given exciting and challenging tasks to reinforce the key points of TL 9000 implementation.

Key Session Topics

  • Introduction to QuEST Forum and its purpose
  • History and background of TL 9000
  • Implementation strategies
  • Analysis of TL 9000 requirements and metrics
  • Relationship of TL 9000 to other quality standards
  • Comparison of ISO 9001 and TL 9000
  • Impact on procedures, plans and records
  • The use of TL 9000 metrics
  • Registration process and options

Who Should Attend

  • Quality managers
  • Implementation team members
  • Management team members
  • Prior knowledge of ISO 9001/2 is helpful but not necessary.


Consultancy assistance with attendees' TL9000 implementation programmes can be provided.

Back to overview
Check course dates
Home | Our Company | Testimonials | Courses | Course Calendar | Consultancy | Tech Info | Contact Us
©2005 Excel Partnership. All rights reserved.