Flexible delivery options
Excel acknowledges that all its customers have different needs and is able to provide a range of options to deliver knowledge and learning, giving organisations flexibility and choice in an ever-changing market.
Instructor-led Training
We believe that well designed training programmes should give our customers the skills to improve their operations. To accomplish this, Excel's team of experienced tutors is second to none and is supported by instructional designers who work in conjunction with our subject matter experts to develop training that is timely, stimulating and filled with real world experience.
Train-the-Trainer
Our Train-the-Trainer services are designed to ensure that your message is delivered clearly, powerfully and effectively should you choose to present your own training. These services benefit both the experienced and the novice by increasing skills with proven facilitator techniques. Comprehensive tutor notes are provided and all courses are run under supervision until the in-company tutor has gained sufficient familiarity with the material.
Consulting Services
The same knowledgeable team that leads our training courses can also support all of your consulting needs. We provide a full range of consulting services to focus on improving your business. In addition to supporting the planning, development, implementation and integration of your systems, services include: gap analysis, pre-assessment audits, needs assessment... and more.
Tutored Audits
Course participants have the opportunity for further development back in the workplace. We can provide one-to-one tutoring where individuals are observed performing their in-company audits, provided with objective feedback, opportunities for improvement and supportive learning, delivering practical on-site training.
Providing flexible, one-stop-shop solutions for our customers
A major Telecommunications Service Provider in Eastern Europe commissioned Excel to assist with the implementation of an ISO 9001- based Quality Management system utilising a "dashboard" Management System linked to process maps throughout the companies operations. Our consultant familiar with the cultural challenges, lead the project which involved awareness, development and deployment of strategic objectives, implementation and auditor training, together with support in system development. The project culminated in a final audit presented to senior management which identified further process improvements and resulting cost savings.
When DaimlerChrysler set out to create their Manufacturing Quality Assurance System to be implemented over 50 plant sites worldwide, our consultants worked on every aspect of the business. DaimlerChrysler was able to deploy the programme company-wide within an aggressive time frame and focus their energies on their primary business activity.
When Electrolux wanted to upgrade their Global Supplier Quality Assurance system they chose Excel based on our knowledge and practice of ISO processes, practical approach to training and willingness to adapt our approach to existing Electrolux methods. The project involved working in partnership with Electrolux to develop the system, producing training material to support the approach and then delivering training to their SQA engineers around the world. Electrolux achieved their objectives for the project and in their words - "The final programme was put together in a most timely fashion and came in most gratifyingly on budget."
