TL 9000 - TL 9000 quality system training, Telecommunications industry

Excel Partnership provides full TL 9000 quality system training services and TL 9000 training courses within the UK which includes a significant proportion of TL 9000 quality system training, case study programmes and simulation exercises for the telecommunications industry.

The TL 9000 quality system training is designed to provide the telecommunications industry an understanding of the requirements and the impact and benefits a TL 9000 quality system training based system can bring to your telecommunications organization.

TL 9000 quality system training

icon-qualityTL 9000 Requirements R5.0 Presented Pre-requisite Training

Overview

Part of a 5-day QuEST sanctioned training course, this interactive and practical foundation course can be taken as an independent session. It is a pre-requisite to the 3-day TL 9000 Auditing or Implementation course. The programme is designed to provide delegates with a basic knowledge of how TL 9000 relates to their existing Management System, in order to:

  • Understand where the requirements fit into the business process life cycle
  • Consider how TL 9000 can be integrated into existing management systems

Course Objectives

Our course will acquaint delegates with the additional requirements of TL 9000, providing delegates with the ability to look at their business with a process focus.

Key Skills / Learning Objectives

Through the combination of interactive tutorials and workshops, our course will enable the delegates to:

  • Interpret the basic requirements of TL 9000 and how they apply to industry processes.
  • Assess the business with an awareness of how TL 9000 links to the business management process.

Practical workshops are designed to reinforce the discussions and topics. This style of delivery makes the course both memorable and enjoyable for participants, ensuring long-term learning.

Course Outline

  • Introduction to the QuEST Forum and its purpose.
  • Overview of TL 9000 and the relevance of it to a business management system.
  • TL 9000 links to the Business Management Process and where the additional requirements fit into this.
  • Customer-Supplier relationship.
  • Sources of information and further development

There is an optional exam (except for third party auditors) to demonstrate knowledge and comprehension of the TL 9000 requirements for which an additional QuEST fee is charged.

Who Should Attend?

  • Those who will be involved in the implementation of TL 9000.
  • Internal auditors and ISO 9001 trained auditors wishing to expand their knowledge.
  • Third party auditors needing a full knowledge of TL 9000 requirements. (This is part of the body of knowledge required to be qualified as a TL 9000 third party auditor).

Booking and Course Fees

Fees include:

  • Delegate workbook, including reference information
  • Training provided by qualified and experienced tutors with extensive practical management auditing experience across a variety of manufacture and service industries
  • Lunch and refreshments during the day
  • Certificate verifying attendance and completion of course

Variable discounts available if 2 or more delegates are booked on the same course

Please complete the booking form and return together with the relevant fee. Contact us for further information.

More Information

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