TL 9000 - TL 9000 quality system training, Telecommunications industry

Excel Partnership provides full TL 9000 quality system training services and TL 9000 training courses within the UK which includes a significant proportion of TL 9000 quality system training, case study programmers and simulation exercises for the telecommunications industry.

The TL 9000 quality system training is designed to provide the telecommunications industry an understanding of the requirements and the impact and benefits a TL 9000 quality system training based system can bring to your telecommunications organization.

Ex 95 - An Introduction to a TL 9000 Quality Management System

Overview

This ONE DAY workshop provides an intensive, interactive learning environment for those wishing to gain an understanding of the TL9000 additional requirements and measurements. The programme is structured to provide an introduction to TL 9000 and the QuEST Forum to someone who does not want to become qualified as an auditor but will be involved in the implementation or running of TL 9000 within their organization.

Through dynamic learning activities, workshops and instructor-led discussions, you will be given challenging tasks that reinforce the key points of each module.

Key Session Topics

The aims of the QuEST Forum and its purpose
An overview of TL 9000?
TL 9000 Measurements
The additional requirements of TL 9000
The certification process for TL 9000
Value of TL 9000 to customers and suppliers

Who Should Attend

This course is required for anyone who will be directly or indirectly involved with the development and implementation of a TL 9000 based quality management system
Suppliers who may be required by their customer to have, or be working towards TL 9000 registration
Consultants who require a detailed overview of TL 9000
Personnel who may be audited by internal or external auditors

Pre-requisites

There are no formal pre-requisites but prior knowledge of ISO 9001 is strongly recommended